A day at Shangrila, Manila
One last time, spent time with my mom at Shangrila Hotel. The pool, the people, the food at Heat, the cozy room, the room service. I loved everything about Shangrila!
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Sally - my mom
And now, she's gone. Life will be different now. It's supposed to be this way a few years back. For three years of my married life, she's always been here to support my needs and give love to gabby. I must admit, she took care of her very well since birth. She's my mom and gabby's mom too. They call her grandma, they talk about her so often. They even have little fights about their grandma. She wakes us up every morning, with a loud voice. She calls every one she knows - Mica! Edsel! Marc! and asks anyone who will respond to do errands for her. She loves computers. She loves music. She loves gabby. She loves everyone who loves her back. She's strong. She's loud. She has a generous heart. She talks a lot. She likes to say bad words. She knows my breast cup size. She buys my lingerie. She rarely cooks. She wants to go out all the time. She goes to the gym. She always forgets where she had placed her cellphone. She's with me whenever I have my haircut at Da...
Hope For Haiti now
6 continents, 60 countries, 60 International Networks.. Different people all over the world joined towards one goal and that is to help our Haitian people. Helping from the other side of the world may not have the same impact when you have close encounter with the Haitian victims of the Earthquake that happened last January 12. Thanks to CNN and online streaming, people here in my country were able to keep in touch and it feels like we're not too far at all. I was one of the people tasked to do a brief training to those who volunteered for the telethon organized for hopeforhaitinow. At first, I was hesitant. But setting myself aside, I began thinking of the help, support and motivation I could give to colleagues who are willing to help out to the Haitian community.I was so overwhelmed when I see batches of trainees come and go out of the training room, and then after 30 minutes they were empowered and ready to take in calls. The overall experience was so tiring, it was only n...
Hello London! :)
My 2010 started really good. I guess the real sense of the word "Good" varies on one's perceptions. I've been listening to local calls and I must admit its not an easy task. I do technical coaching as well as coaching when it comes to their Language skills. This 2010, my year started odd, and I felt a huge wave of culture- shock when I handled London calls. Well, aside from the numerous evaluation disputes, Looking into the brighter side,I was also given the chance to get to know the people of London. How? ... I guess with the way they Interact with customers, whether these people are old and nice, old and grumpy. young and technical, young- emotional, young at heart. London folks are able to establish excellent people skills of different types and Nationalities. I so admire the way they handle certain issues and how they can switch from one emotionally- high conversation to a giggly one. A simple conversation means a lot whenever I listen to these London calls. Wheth...